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Winter Storm Juno Service Advisory

Winter Storm Service Advisory - January 26, 2015

Norfolk Southern operations in the Northeast and Mid-Atlantic areas are expected to be impacted over the next several days by heavy snow and blizzard conditions in association with Winter Storm Juno. Customers should expect delays of 24-48 hours on traffic moving east of Harrisburg, PA. In locations where extreme snow or ice conditions exist, some local service may be curtailed. Operations and Service Support are working with customers to coordinate local operations that may be affected.

The latest ETA and routing information is always available through Pacesetter and accessNS.

Customers with questions regarding specific shipments should contact the National Customer Service Center.

Customer Service Operations at 800-635-5768
Customer Service Automotive Operations at 888-649-9273

Customers with questions regarding local service should contact their Operations and Service Support Representative

Operations and Service Support at 800-898-4296

Metals and Construction Group

Fax: (540) 985-6772

    Metals Marketing:
  • Director Marketing
    GA Harkey (Greg)  
    Phone:
    (540) 524-6732
    Email:
  • Senior Market Manager
    Iron & Steel, Slab, Bar & Structural Steel
    BA Emery (Brook)  
    Phone:
    (540) 524-6135
    Email:
  • Market Manager
    Iron & Steel, Pipe / Plate
    MS Duperow (Megan)  
    Phone:
    (540) 524-6134
    Email:
  • Assistant Market Manager
    Machinery, Dimensional
    MR Hodge (Melissa)  
    Phone:
    (540) 524-6040
    Email:
  • Senior Market Manager
    Coil Steel
    BT Yeatts (Brad)  
    Phone:
    (540) 524-6378
    Email:
  • Market Manager
    Coil Steel, Tin Plate, Aluminum, Alum Ore, & Non-Ferrous Metals
    JM Baranauskas (Jonas)  
    Phone:
    (540) 524-6778
    Email:
    Construction Marketing:
  • Director Marketing
    JL Wilson (Jim)  
    Phone:
    (540) 524-6063
    Email:
  • Market Manager
    Misc. Cons.; Roofing Products, Lime
    TL Alexander (Tami)  
    Phone:
    (540) 524-6138
    Email:
  • Assistant Market Manager
    Cement, Concrete Products, Gypsum
    JS Turner (Jaquetta)  
    Phone:
    (540) 524-6017
    Email:
  • Market Manager
    Aggregates, envirOStone, Synthetic Gypsum
    PC Heymann (Paul)  
    Phone:
    (540) 524-6353
    Email:
  • Assistant Market Manager
    Recyclable Metals; Locomotives, Passenger Cars
    JS Harvey (Josh)  
    Phone:
    (540) 524-6069
    Email:
  • Market Manager
    Misc. Construction; Industrial Sand including Frac Sand
    BC Grunstra (Cliff)  
    Phone:
    (540) 524-6780
    Email:
  • Market Manager
    Recycled Metals & Empty Railcars Own Wheels
    N Rudi (Nderim)  
    Phone:
    (540) 524-6091
    Email:
  • Assistant Market Manager
    Aggregates, Crushed Limestone
    KE Moir (Elie)  
    Phone:
    (540) 524-6013
    Email:
    Business Development
  • Manager Business Development
    HA Way (Andy)  
    Phone:
    (540) 524-6736
    Email: